Product Rating
1 out of 5
1 out of 5
0 out of 13(0%)customers would recommend this product to a friend.
Product Rating
1 out of 5
1 out of 5
0 out of 13(0%)customers would recommend this product to a friend.
This area allows consumers like you to express their own opinions and comments. Crest and Oral-B do not represent or warrant the accuracy of any statements or product claims made here, nor endorse any opinions expressed within this section.
Product ReviewsWrite Your Own Review
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
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Performance
1 out of 5
1 out of 5
sanimalcrackers
I would recommend this product to a friend:  No
Date: August 27, 2010
Disappointed
sanimalcrackers
Like others, I was loyal to the beloved Classic Whitestrips. I assumed this NEW 3D White Vivid variety would be just as, if not more, amazing 'cause I'm paying more for these.. right? FAIL! I did not see results after the full 15 days. Strips feel flimsier; gel hardly bonds to teeth for long before sliding around. The product fails to even begin to do what it claims, as it does not VISIBLY whiten teeth any better than a $3 tube of quasi-whitening toothpaste. I don't have "stubborn stains," and I'd rather brush my teeth with my foot than buy another box of this nonsense. You bet I'm mailing in my receipt and package UPC! And no worries about the one-refund limit, I won't be buying again.
Response from Crest:By Dee, Consumer Care, September 1, 2010
Sorry you're disappointed with the whitening results of the new Crest 3D Whitestrips. These strips have been shown to be effective in both consumer and clinical studies; however, if you have stubborn stains, it may be necessary to use a second box of Crest Whitestrips to achieve your desired whitening results. Also, we do have guarantee the product and the instructions are on the box since you didn't achieve the whitening results you wanted. Hope this helps!
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bigmama
I would recommend this product to a friend:  No
Date: August 26, 2010
Very Unhappy
bigmama
After having used and loved the old Crest White strips, I bought a package of the Crest Vivid ones. They are awful-absolutely no whitening after the full 10 days of use. The old ones were wonderful and I assumed that I would get the same results with the new product- just new packaging. Boy, was I wrong! I don't have any idea why you would change your product, make it more expensive, and less effective. Do you really think your customers will continue to purchase these after being seeing the (non) results? I feel cheated - I'm out the $29 plus need to find a new product. Why??????
Response from Crest:By Dee, Consumer Care, August 27, 2010
Sorry you're disappointed with the whitening results of the new Crest 3D Whitestrips. These strips have been shown to be effective in both consumer and clinical studies; however, if you have stubborn stains, it may be necessary to use a second box of Crest Whitestrips to achieve your desired whitening results. Also, we do have a guarantee on the box if you don't achieve the whitening results you desire. Hope this helps!
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Value
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Madre'
I would recommend this product to a friend:  No
Date: August 23, 2010
Worst product ever bring back classic whitestrip
Madre'
I am so disappointed in crest I have been a loyal user to the original classic white strips I have gotten awesome results and numerous compliments. I cannot find them anywhere they are discontinued for this new product that is over priced and doesn't work. I sure hope your company rethink this and bring back the old product for the loyal users who have purchase the product and loved it from the very beginning. The new product is not even close to the results I am use to getting I hope someone in crest will listen to your viewers it seems to be a lot of disappointment in this new product we want the old product back.
Response from Crest:By Dee, Consumer Care, August 25, 2010
We appreciate your loyalty to Crest Whitestrips and I'm sorry you're disappointed with the whitening results of the new Crest 3D Whitestrips. These strips have been shown to be effective in both consumer and clinical studies; however, if you have stubborn stains, it may be necessary to use a second box of Crest Whitestrips to achieve your desired whitening results. Also, we do have a guarantee on the box if you don't achieve the whitening results you desire. Hope this helps!

Overall Rating:
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Value
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SESPA
I would recommend this product to a friend:  No
Date: August 18, 2010
SO DISAPPOINTED IN CREST!
SESPA
I'm so disappointed in crest! I have used the classic crest white strips for years and LOVED them. Now that they were discontinued I tried these and was extremely disappointed. (A) They are more expensive than the original. (B) I noticed no results at all. What a complete waste of money. What are you doing Crest? Bring back the old white strips we all loved!
Response from Crest:By Dee, Consumer Care, August 25, 2010
Sorry you're disappointed with the whitening results of the new Crest 3D Whitestrips. These strips have been shown to be effective in both consumer and clinical studies; however, if you have stubborn stains, it may be necessary to use a second box of Crest Whitestrips to achieve your desired whitening results. Also, we do have a guarantee on the box if you don't achieve the whitening results you desire. Hope this helps!

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