Customer Reviews for Crest Pro-Health Crest Pro-Health Gel Toothpaste - Clean Mint
Crest Pro-Health Crest Pro-Health Gel Toothpaste - Clean Mint
Crest Pro-Health is the only leading toothpaste to protect all these areas dentists check most: cavities, gingivitis, plaque, sensitivity, tartar, whitening, and fresh breath and it has a clinically proven active ingredient.
Average Customer Rating:
(44 Reviews) 42
44 reviews
5 stars:
(11)
4 stars:
(7)
3 stars:
(2)
2 stars:
(9)
1 star:
(15)
16 out of 44(36%)reviewers would recommend this product to a friend.
This area allows consumers like you to express their own opinions and comments. Crest and Oral-B do not represent or warrant the accuracy of any statements or product claims made here, nor endorse any opinions expressed within this section.
Customer Reviews for Crest Pro-Health Gel Toothpaste - Clean Mint
Review 1 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
2
out of
5
Anonymous
I would recommend this product to a friend: No
Date:September 17, 2011
too sweet and messy cap
Anonymous
Disappointed with this toothpaste it is too sweet plus the cap makes a mess over the counter top. I won't buy it again.
Response from Crest:By Dee, Consumer Care , September 21, 2011
Hate to hear your disappointed with the taste and cap on the Crest Pro-Health Toothpaste. We'd like to help, so please give us a call at (800) 594-4158. Thanks!
Review 2 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
doops
I would recommend this product to a friend: No
Date:August 17, 2011
Cap leaks
doops
I am very disappointed in the cap design on this product. The tooth paste leaks out on my counter top and in my drawers. Very messy and I would not purchase again until the problem of leaking has been resolved.
Response from Crest:By Dee, Consumer Care , August 18, 2011
I understand your disappointment with a cap that leaks out and make such a mess. We design our packages to work better than this and would like to help. Please give us a call at 1-800-594-4158. You could also try using the cap as a twist on/off too. Thanks for letting us know.
Review 3 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
2
out of
5
Performance
1
out of
5
BL1228
I would recommend this product to a friend: No
Date:August 16, 2011
First and Last Crest Purchase
BL1228
This was the first time that I have bought a Crest toothpaste, and after only a week of using it, it will certainly be my last. I purchased this product due to its price and because I had a coupon, but have come to realize that it was a waste of money and energy. After using it for a week, the cap is completely gummed up and won't hardly close. Every attempt to clean it has led to a clean cap that just gets gummed up again. I was also highly disappointed with the product packaging. I was looking for a tooth PASTE when I bought this. "Clean Mint" doesn't provide enough information for me to know that it was actually a gel that I was purchasing.
Response from Crest:By Dee, Consumer Care , August 18, 2011
We appreciate you giving Crest and try and I hope we haven't lost you as a consumer. We'd like to make this right for you and learn more about what happened. Can you give us a call at 1-800-594-4158? Thanks for your review.
Review 4 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
3
out of
5
Performance
3
out of
5
Biker Bob
I would recommend this product to a friend: Yes
Date:July 19, 2011
Good contents, terrible packaging
Biker Bob
I've used Crest for as long as I can remember, and I'm 60 plus years old, and I'm satisfied with the product inside the packaging. But the packaging leaves a lot to be desired. I've never written a product review, but the flip-top cap is so worthless I felt a need to write a review. But when I went to your web site I could not believe how many people are complaining about the same thing. The cap is messy, a nusance to use, and wastes enough plastic to make 4 or 5 twist of caps. And it ends up in the landfill for eternity. I don't even use the flip top feature, I unscrew the cap and screw it back on like I have for years.
How many people have to complain about this before Crest reacts?
Review 5 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
3
out of
5
Performance
4
out of
5
Anonymous
I would recommend this product to a friend: No
Date:July 18, 2011
Good toothpaste, terrible packaging
Anonymous
This is the first time I have ever written a product review. I would never recommend this product or buy it again.The tube leaks and oozes and is virtually impossible to cap once you start using it. The tube and cap combination, coupled with this particular gel, appear to be the worst idea in the history of toothpaste. Why Crest doesn't change this is a mystery. We are going back to Sensodyne products until Crest figures out how to deliver this product in a better package.
Review 6 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
3
out of
5
Performance
1
out of
5
johnfunk123
I would recommend this product to a friend: No
Date:June 1, 2011
What were you thinking?
johnfunk123
I have used Crest products for as long as I can remember. With age and what my dentist calls “overly rambunctious” brushing I needed to switch to a sensitive style of tooth paste. Having always been happy with Crest products I tried Crest Sensitive Shield, Smooth Mint. I am less that enamored with this product. I could deal with the horrible taste, but my mouth/teeth do not feel clean, much less fresh after use. Product packaging is an engineering miss. To close the cumbersome snap on cap you need to hold the tube fairly firmly which dispenses product to the underside of the cap, creating a constant mess. I’m sorry but Sensitive Shield Smooth Mint is a huge miss in my book.
Response from Crest:By Dee, Consumer Care , June 6, 2011
Sorry you didn't like the taste and packaging of Crest Pro-Health Toothpaste. We'd like to help and learn more about your experience. Please give us a call at (800) 594-4158. Thanks!
Review 7 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
5
out of
5
Toothlesswonder
I would recommend this product to a friend: No
Date:May 10, 2011
Very poor cap & tube
Toothlesswonder
The tooth paste is excellent.
The tube and cap leave more than something to be desired. The cap closes poorly
and broke off completely on 2 of 4 tubes and partially on the third. This is supposed to be a premium product. At least it has a premium price. A better delivery system needs to be used if my ongoing business is to be expected. Toothpaste all over the vanity top with continual leaking everywhere. It seems to me that your target market is older and more affluent users some of which are arthritic. I still have excellent dexterity and found closing the tube a challenge. All that plastic everywhere but where it is needed. The cap is Rube Goldberg and the designer should be fired.
The tube and cap leave more than something to be desired. The cap closes poorly
and broke off completely on 2 of 4 tubes and partially on the third. This is supposed to be a premium product. At least it has a premium price. A better delivery system needs to be used if my ongoing business is to be expected. Toothpaste all over the vanity top with continual leaking everywhere. It seems to me that your target market is older and more affluent users some of which are arthritic. I still have excellent dexterity and found closing the tube a challenge. All that plastic everywhere but where it is needed. The cap is Rube Goldberg and the designer should be fired.
Response from Crest:By Dee, Consumer Care , May 16, 2011
Glad to hear you like the Crest Pro-Health Toothpaste, but sorry you're disappointed with the cap. Be assured I'm sharing your feedback with our package team. In the meantime, please give us a call at (800) 594-4158 and we'll be happy to help!
Review 8 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
2
out of
5
Performance
5
out of
5
bleustreak
I would recommend this product to a friend: Yes
Date:May 8, 2011
Flip-top cap
bleustreak
Crest Pro-health toothpaste is a must buy for our family. However, the flip top lid will not close after just a few uses so approximately 2/3 of the 7.8 oz. tube is wasted. This type of ineffective lid makes the cost of the product prohibitive.
Review 9 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
2
out of
5
Jesserose234
I would recommend this product to a friend: No
Date:April 2, 2011
Good Product but bad formula and design
Jesserose234
The product seems pretty fair overall but there are a few "glitches" such as it leaves your teeth dry and doesn't remove surface stain from coffee, mouthwash....ect. The design of the bottle is poor and the cap will only stay shut if you whack it on the counter. However the toothpaste leaks through the cap which leaves a huge mess every morning on my counter. The mess is like grease that doesn't come off and stains. I would recommend this product if they fix the "glitches"
Review 10 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
needlid
I would recommend this product to a friend: No
Date:March 21, 2011
Will not use again.
needlid
I've used Crest for the past 48 years, but will throw away my present tube and never buy more. Problem 1 is the stuff has the consistency of gun grease. It sticks to and gloms up everything it touches. Problem 2 is the lid on the tube. Instead of a simple screw-on lid, it has a complicated, bump and hump-ridden hinged contraption. Gun grease oozes out every time the lid is closed, and must be wiped off to prevent getting on things. But the wipeoff is difficult because the outside of the contraption is almost as bump and hump-ridden as the inside.
Response from Crest:By Jenny, Crest Team, March 23, 2011
A loyal consumer for 48 years, that sure makes us feel good. I am sorry you had some issues with your most recent purchase. As you know this is certainly not up to our quality standards and we want to make the situation right for you. Please call us at 1-800-492-7378 with your product handy and we will be more than happy to make it right for you. Thanks!
Review 11 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
2
out of
5
rant
I would recommend this product to a friend: No
Date:March 20, 2011
Bad Packaging
rant
The tube feels flimsy and the cap is a waste of plastic. I like the flavor but beyond that I have my doubts. The package makes a lot of claims such as fights cavities, gingivitis, plaque, whitening, sensitivity, and bad breath. When I browsed this web site to see just how this was accomplished all I could find was a product description that listed fluoride and a whitening agent. Regular Crest has fluoride so what makes this product any better. I can't justify the price on the evidence provided. It does taste good though.
Secondly the hoops you have to jump through to even leave a review makes me wonder if crest is trying to discourage people from leaving feedback in the first place.
Response from Crest:By Jenny, Crest Team, March 23, 2011
We encourage consumer reviews and are glad you took the time to give us your thoughts for the Crest Pro-Health Gel Toothpaste Clean Mint. I am sorry you did not like the package. We would like to get some more detailed information about your experience. Please call us at your convenience with the product handy at 1-800-492-7378
Review 12 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
angelwing47
I would recommend this product to a friend: Yes
Date:March 12, 2011
I was very happy with the results of this product!
angelwing47
I purchased Crest pro-health for the first time and wasn't sure if would be up to my expectations but using it in a daily basis I actually seen improvements in my teeth and gums. I want to let you know I even though the product was a bit higher in price then I can afford. I was happy with the ending results.
Review 13 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
Alpaca Patty
I would recommend this product to a friend: No
Date:March 1, 2011
What a mess
Alpaca Patty
I am a huge fan of Crest toothpaste...especially the Pro-Health. There has got to be something wrong with this last batch we bought. The Clean Mint is a mess!! As soon as you open it, it runs all out of the tube. Every night when I come back to use it , it has pooled out all over the bathroom counter!! Not enough thickener?? Not sure what happened here...will never buy this kind again.
Response from Crest:By Dee, Consumer Care , March 4, 2011
Sorry the Crest Pro-Health was runny. We have strict quality standards and wouldn't expect it to run out of the tube and I'm sharing your review with the rest of our team. In the meantime, we'd like to help. Please give us a call at (800) 594-4158. Thanks!
Review 14 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
Product Design
I would recommend this product to a friend: No
Date:February 21, 2011
Great product - horrible packaging
Product Design
Crest Toothpast-terrific, but product packaging is the worst. Replacing a simple screw-off top, with a snap-back top creates an unworkable result.
After a few uses, the top does not snap back on-this results in the toothpaste (a liquid) to ooze out of the container creating a huge mess and waste of product. This happens after using 1/10th of the product, it is a horrible mess, and just easier to throw out. Your product packaging design process failed here: a flawed design, and failure to test it before releasing it to the market.
After a few uses, the top does not snap back on-this results in the toothpaste (a liquid) to ooze out of the container creating a huge mess and waste of product. This happens after using 1/10th of the product, it is a horrible mess, and just easier to throw out. Your product packaging design process failed here: a flawed design, and failure to test it before releasing it to the market.
Response from Crest:By Monika, Crest Team, February 24, 2011
I'm sorry you've had a mess with the Crest Pro Health cap and that using the cap as a screw on cap vs. a flip top cap hasn't worked either. I'm sharing your comments with the packaging team. I hope you'll try one of our other Crest versions.
Review 15 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
Darlene
I would recommend this product to a friend: Yes
Date:February 18, 2011
Darlene
My problem with the Crest Pro Health toothpaste is in the dispenser itself. For the past three tubes I have purchased, they have ALL had the hinge break on the flip top and when standing up, it oozes the toothpaste out - very frustrating and messy. Perhaps your R&D can come up with a better dispenser. Otherwise, I have used Crest since my early childhood and love the mint gel. Thank you for your consideration of this review.
Review 16 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
ptp
I would recommend this product to a friend: Yes
Date:January 14, 2011
LoVe product,,hate packaging
ptp
I never register to give comments but this product is worth it. However, the packaging could be a deal breaker. Toothpaste runs & leaks all over the place. Cap doesn't stay closed. Right now I have it upright in a cup..that's the only way I can keep it relatively clean.
Review 17 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
Lizzie
I would recommend this product to a friend: Yes
Date:January 2, 2011
Healthy Gums!
Lizzie
When I got braces, I decided I needed to start using a non whitening toothpaste, so I chose this one. The next appointment I had at the orthodontist, was in june, and I went in, and one of the first things the orthodontist said was, "wow. Your gums look so healthy! So pink!" and then he went on about braces and healthy gums and how he was really impressed with my oral health. Now my braces are off, but last week I went to the dentist, and she said the exact same thing, and how she loved when patients who came in had healthy gums. I would definately recommend this toothpaste for ANYONE! Especially people who need to improve on their oral health!
1 of 1 people found this review helpful.
Review 18 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
4
out of
5
Performance
5
out of
5
Greg12
I would recommend this product to a friend: Yes
Date:November 20, 2010
Best toothpaste ever!!!
Greg12
This is without a doubt, the best toothpaste that I have ever used in my life! I'm 49, and may have some form of gingivitis (which this toothpaste fights) I've been using this product for about 6 weeks, and my mouth has never felt cleaner. So many other toothpaste have always seemed like their interacting badly in my mouth leaving my breath in question. And believe me, I do the flossing, tongue scraping, mouthwash, but this is the first time in awhile that I feel good about my breath. (even after eating) This is by far your best product to date, so please continue making it . Change the cap if you want to, but please keep the clean mint gel formula the same.
Thanks
Thanks
Review 19 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
Value
2
out of
5
Performance
1
out of
5
Laurenv322
I would recommend this product to a friend: No
Date:November 15, 2010
Awful Cap/Lid
Laurenv322
Like many other reviews, I was very disappointed with the cap on this product. There is easily at least ten brushings worth of toothpaste that is not easy to get to because of the design of the lid. It is cumbersome and bulky at best, will not be buying this toothpaste ever again, and hoping other Crest products do not have the same lid, or I will not purchase those anymore either. Hello Colgate!
Response from Crest:By Dee, Consumer Care, November 17, 2010
Sorry your having trouble with the cap on the Crest Pro-Health Toothpaste. We do extensive research on our package designs and wouldn't expect it to be cumbersome. We do make several toothpastes with the screw on caps like our Crest Extra Whitening Plus Scope. Hope this helps!
Review 20 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
nanak65
I would recommend this product to a friend: No
Date:November 15, 2010
leaky top
nanak65
I have been using Crest for over 45 years, and I do not like the change you made to the top. It leaks when laid down in the drawer or medicine cabinet. There is always a mess to clean up. It takes two hand to make sure it is closed and then that is not always definite. If you have to use two hands then you might as well have a screw top. Love the product just not the packaging.
Carolyn
Response from Crest:By Dee, Consumer Care, November 17, 2010
Hate to hear you're disappointed with the packaging of Crest Pro-Health Toothpaste. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. In the meantime, I'm sharing your comments with our package team. Hope this helps!