Product Reviews
Crest Pro-Health Gel Toothpaste - Clean Mint
Protect all these areas dentists check most with our most comprehensive toothpaste: cavities, gingivitis, plaque, sensitivity, tartar, whitening, and fresh breath.
Average Customer Rating:
2.9
out of 5
17 reviews
5 stars:
(5)
4 stars:
(3)
3 stars:
(1)
2 stars:
(1)
1 star:
(7)
6 out of 17(35%)customers would recommend this product to a friend.
This area allows consumers like you to express their own opinions and comments. Crest and Oral-B do not represent or warrant the accuracy of any statements or product claims made here, nor endorse any opinions expressed within this section.
Customer Reviews for Crest Pro-Health Gel Toothpaste - Clean Mint
Review 1 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
4
out of
5
Performance
4
out of
5
Lloyd
I would recommend this product to a friend: No
Date: July 3, 2010
Packaging
Lloyd
I have used Crest for many years and will continue to do so because it is an excellent product. However, I do not recommend it at this time for one reason - the cap. After using the toothpaste a very few times, there is no way to close the tube. Packing it in a suitcase requires wrapping it in a plastic bag because the toothpaste is squeezed out.
I hope that you will re-package it in a different container with a cap that will close.
I hope that you will re-package it in a different container with a cap that will close.
Review 2 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
3
out of
5
Performance
2
out of
5
hoosier
I would recommend this product to a friend: No
Date: June 21, 2010
Decent product with poor packaging
hoosier
I tried Pro-Health toothpaste upon the recommendation of my dentist. It had been years since I had purchased a Crest product. The toothpaste itself is not bad in regards to flavor, but it does lack the foaming action of the brand I have been using for the last 5+ years. The packaging is inferior in my opinion. The tube is too broad/ rigid at the neck. The lid is also too large. It is a serious challenge to utilize the entire product once the tube borders on empty. I am on the fence as to whether or not I will switch back to my old brand, due almost exclusively to the current tube design. I cannot stress enough the need for Crest to change to the traditional tube and lid design.
1 of 1 people found this review helpful.
Response from Crest:By Dee, Consumer Care, June 22, 2010
We appreciate your review of Crest Pro Health Toothpaste. Sorry you're not happy with the tube size and design. We do extensive testing on our packaging and I'm sharing your disappointment with the rest of our team. Thanks again!
Review 3 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
1
out of
5
Performance
1
out of
5
sassy sr
I would recommend this product to a friend: No
Date: June 17, 2010
I certainly will not recommend
sassy sr
I have used Crest toothpastes for many years and have never been unhappy with the products. However this new Pro-health had a sandy grit that was really ucky. I will throw it out with the box after only one use. What a waste of money.
Response from Crest:By Monika, Crest Consumer Care, June 18, 2010
Sorry to hear after years of being satisfied with Crest, you don't care for Crest Pro Health Gel. We appreciate your loyalty and hope you'll go back to a Crest you like. Thanks for sharing your feedback with us.
Review 4 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
5
out of
5
Performance
5
out of
5
ashley_rhea8706
I would recommend this product to a friend: Yes
Date: June 13, 2010
WONDERFUL!
ashley_rhea8706
This toothpaste is by far my favorite. I have read other reviews ab the packaging and i have not experienced a problem with it at all. The toothpaste is wonderful and the taste is amazing, I would recomend to anyone that asked. I never want to stop brushing my teeth once i start. This product is amazing!
Review 5 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
5
out of
5
Performance
5
out of
5
James
I would recommend this product to a friend: Yes
Date: June 12, 2010
Love the product - can't find Trail/Travel sizes
James
Love the Crest Pro Health Clean Mint. I have never had the leaking problems that others describe here. My only problem is that I can no longer find the travel sizes. Anyone know if they are still available?
Review 6 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
1
out of
5
Performance
3
out of
5
Bud
I would recommend this product to a friend: No
Date: May 19, 2010
Most improved, least appreciated
Bud
I was in Sam's club last month and needed toothpaste and I have been using crest cavity brand which they did not have so I bought the new PRO-HEALTH clean mint. I am so dissappointed with this product after using Crest toothpaste for most of my life. It liquifies so rapidly that I have it running down my arm before I am half finished and it has practically disappeared before I finish. I like the fact that it does so much for my dental health and the clean mint is great, but I would rather have it in a more traditional paste. It is also difficult to empty the tube when it becomes depleted so unless something is improved I probably will not buy this product .
Response from Crest:By Dee, Consumer Care, May 21, 2010
I understand your frustration with the Crest Pro-Health Toothpaste. We have strict quality controls at manufacturing plant, so we wouldn't expect it to be runny. We'd like for you to give it another try, please call us at 1-866-587-2338. Thanks!
Review 7 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
3
out of
5
Performance
3
out of
5
CrestUser
I would recommend this product to a friend: No
Date: April 5, 2010
Tooth Paste Leaks all over
CrestUser
I think half the tube of tooth paste of Crest Pro-Health has been on my counter or inside my bathroom drawer. I've read the comment section. Tried snapping the lid shut; keeping it upright. To no avail. There's a definate flaw in the consistency. I had to finally give up and throw it away IN a plastic bag!
Response from Crest:By Dee, Consumer Care, April 7, 2010
Sorry you had this problem with the Crest Pro Health Toothpaste. Once the lid is snapped shut you can use it as a twist off cap. This may help with the leaking. Hope you'll give it another try!
Review 8 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
2
out of
5
Performance
4
out of
5
bobbie
I would recommend this product to a friend: No
Date: April 3, 2010
Great product; extremely poor packaging
bobbie
The Pro-Health toothpaste is great,very effective, but I join others with objections to the tube design. The snap top works poorly, leaking roothpaste all over. Also the"shoulder" of the tube is so hard, you loose a lot of the product that stays in the tube. We are instructed to flatten the tube from the bottom as it is used. It will not stay flattened ! I almost wish for the "old fashioned" metal tubes with the small screw top.
Response from Crest:By Dee, Consumer Care, April 5, 2010
Sorry to hear you're disappointed with the flip cap on the Crest Pro-Health Toothpaste. The flip-top cap is also a twist-on cap. You may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on for easier use. Also, you are right if the tube lies flat, there is less of a chance of leaking. Hope you'll give this a try!
Review 9 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
1
out of
5
Performance
1
out of
5
Crest user
I would recommend this product to a friend: No
Date: March 30, 2010
Lousy closing tops
Crest user
The toothpaste is fine but I am tired of cleaning out of the drawer, off the counter, etc. because the cap does not close. You need to change the lid NOW. Over 1/2 of the toothpaste has been wasted because it leaks out the cap.
Response from Crest:By Dee, Consumer Care, April 1, 2010
How frustrating for the cap on the Crest Pro-Health Toothpaste to leak in the drawer and counter. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. In the meantime, I'm sharing your review with our package team. Hope this helps!
Review 10 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
5
out of
5
Performance
5
out of
5
Leigh_12play
I would recommend this product to a friend: Yes
Date: March 28, 2010
Proactive and Preventive
Leigh_12play
This is the best toothpaste I have ever used, only after 1 week of using it, I could tell the difference. I like the texture and taste, which is like no other toothpaste I have used before. The benefits compliment the toothpaste by ensuring you are doing the best for your teeth and overall mouth health.
Review 11 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
1
out of
5
Performance
1
out of
5
Suzanne
I would recommend this product to a friend: No
Date: March 28, 2010
Terrible packaging
Suzanne
I am no longer using this toothpaste as the new caps do not close once they are opened. I woke up one morming to find that half the tube had leaked all over the counter. This is the second time I have complained about this and this is the last time I use Crest. After 40 years, I will be switiching brands because I cannot stand the design of the cap. Very wasteful and I would like my money back.
1 of 1 people found this review helpful.
Response from Crest:By Dee, Consumer Care, March 29, 2010
Hate to hear you're disappointed with the packaging of Crest Pro-Health Toothpaste. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Hope this helps!
Review 12 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
5
out of
5
Performance
5
out of
5
rick
I would recommend this product to a friend: Yes
Date: March 13, 2010
good performer
rick
The toothpaste has a slightly different flavor than most of the other brands but not displeasing. I do have an issue with the new flip cap being extremely messy. With a new tube on hand, I unscrew the cap instead of using the flip feature. This keeps the toothpaste from oozing out of the flip hinge and making a mess. I would rather see the old screw cap back, much neater.
Review 13 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
2
out of
5
Performance
4
out of
5
sizzling senior
I would recommend this product to a friend: No
Date: March 13, 2010
great product- poor packaging
sizzling senior
The toothpaste is great, The typeof plastic is hard to use. Each time you need toothpaste you must make sure the paste is up near the top of the tube. The plastic is soft and does not stay where you squeeze it. The paste falls to the side or off if your brush is not directly under the nozzle immediately. The cap is hard to snap into place. We are donating the other three tubes we bought to the homeless shelter. We bought the four pack of large tubes. We are buying the regular crest tooth paste as neither one of us like this packaging. We have never been dissapointed with your products before.
Review 14 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
1
out of
5
Performance
2
out of
5
Margie
I would recommend this product to a friend: No
Date: February 17, 2010
Worst Crest toothpaste I have ever purchased.
Margie
I have always loved Crest toothpaste products but I purchased a multi package of Crest Pro-Health Whitening toothpast at Costco and wanted you to know that the paste is very difficult to squeeze out , and the paste feels like it has sand in it and the tops of the tube break easily. We usually use the Crest Extra Whitening - Clean Mint toothpaste but I decided to try the Pro-Health when I was it in Costco and really regretted my purchase. Just hope you are interested in a customer's opinion.
Response from Crest:By Andrew, Consumer Care, March 16, 2010
Thanks for letting us know Margie. I always want to hear from consumers, both good and bad, so we can make great products. So we can help you further, please call the 800# on the back of one of the tubes or boxes. Once again, thanks for letting us know
Andrew
Andrew
Review 15 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
4
out of
5
Performance
4
out of
5
coley10
I would recommend this product to a friend: Yes
Date: February 9, 2010
Works better than the other toothpaste
coley10
Works better than other toothpastes! Gives u that clean feeling and freshness. Try it! Worked for me
Review 16 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
1
out of
5
Performance
1
out of
5
ravenc
I would recommend this product to a friend: No
Date: February 2, 2010
Sloppiest toothpaste I have ever tried.
ravenc
This is the messiest toothpaste I have ever used. The gel is more like a liquid and keeps seeping out of the toothpaste container unless the cap is put on really tight. I have two teenagers and a husband who will not take the time to put it on tight. This morning was the last straw. Even though the cap was closed, the toothpaste had leaked out during the night and caused a long line across the counter and down into the sink. So much leaks out that it is not worth the money. I threw it away.
Response from Crest:By Andrew, Consumer Care, March 16, 2010
Oh no...what a mess. Sometimes during shipping or storage before you even buy the product, they can get too hot or cold, and this can change the product a little, and I am sorry for that. I hope that you give Crest another try.
Andrew
Andrew
Review 17 for Crest Pro-Health Gel Toothpaste - Clean Mint
Overall Rating:
out of
5
Value
4
out of
5
Performance
5
out of
5
anita
I would recommend this product to a friend: Yes
Date: January 16, 2010
Love the tooth paste, can't stand the tube.
anita
The tube lid is way too messy, and very hard to get paste out. Guess I have to find the old fashioned tube. Your new tube won't keep the paste up at the top when we push it there. The cover is hard to keep closed.
1 of 1 people found this review helpful.